Terms of Service
Agreement
By using Page Steady’s services, you enter into an agreement with us for hosting and related services. This Agreement includes these Terms of Service, any Order forms, the Service Level Agreement (SLA), Acceptable Use Policy (AUP), Data Processing Agreement (DPA), and Privacy Policy, collectively referred to as the “Agreement.” This Agreement supersedes prior communications and is subject to updates, with significant changes effective 30 days after posting.
Services
We provide managed hosting and domain registration services as detailed in the Agreement and SLA. Support is available through standard channels for users with requisite technical knowledge. Services may be amended through mutual agreement, with any fee changes communicated in advance.
International Use
While Page Steady is based in the United States, we offer our services to customers worldwide. By using our services, you acknowledge and agree to comply with all applicable laws and regulations, including international laws and regulations specific to your country of residence and the countries where you conduct business. This includes, but is not limited to, compliance with the European Union’s General Data Protection Regulation (GDPR) if you are located in the EU or process data of EU residents.
Authorized Users
You may designate Authorized Users for account management. You are responsible for their actions and any account-related liabilities, except in cases of our breach of the Agreement.
Fees; Invoicing
Fees are outlined in the Order. Applicable taxes will be added, excluding taxes on our income. Invoices are issued at the start and renewal dates, with payment due within 30 days. Late payments may incur fees.
Term; Termination
The Agreement will automatically renew unless terminated by either party with proper notice. Termination for material breach or convenience is permitted. We may also terminate for material breach or convenience. Unused, prepaid fees will be refunded on a pro-rata basis.
Proprietary Rights
You retain all rights to your Customer Content. By using our services, you grant us a license to use, reproduce, and modify your content solely for the purpose of providing the services. We retain all rights to the services and related intellectual property.
Confidentiality
Both parties agree to keep Confidential Information strictly confidential and to use it solely for the purposes of fulfilling the Agreement. Confidential Information must be returned or destroyed upon termination, except as legally required or retained under standard business practices.
Security; Data Privacy
We maintain industry-standard security measures for our networks and services. You are responsible for configuring your use of the services to ensure security. We adhere to our Privacy Policy and Data Processing Agreement (DPA), which comply with applicable U.S. laws and the GDPR for EU residents.
Data Processing Agreement (DPA)
For customers subject to the GDPR, our DPA outlines our commitments regarding the processing of personal data. This includes details on data transfers, sub-processors, data subject rights, and breach notifications.
Warranties
Both parties warrant that they have the legal authority to enter into this Agreement and agree to comply with all applicable laws and regulations, including U.S. laws and the GDPR where applicable.
Indemnification
You agree to indemnify, defend, and hold harmless Page Steady from any claims, damages, liabilities, and expenses arising from:
- Your violation of the Acceptable Use Policy (AUP).
- Your failure to comply with international laws and regulations, including the GDPR.
- Any infringement or misappropriation of intellectual property rights by your content.
We will indemnify you against claims that our services infringe on third-party intellectual property rights, provided you notify us promptly and allow us to control the defense and settlement of the claim.
Limitations of Liability
Our total liability to you for any claim arising out of or relating to this Agreement will not exceed the fees paid by you in the three months preceding the claim. We disclaim liability for any indirect, incidental, consequential, or punitive damages.
General Provisions
- Assignment: Neither party may assign this Agreement without the other’s written consent, except in cases of merger or acquisition.
- Force Majeure: We are not liable for service interruptions beyond our control, including natural disasters, acts of war, or government actions.
- Governing Law: This Agreement is governed by the laws of the State of [Your State], USA, without regard to its conflict of law principles.
- Dispute Resolution: Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
- Notices: Notices are effective upon delivery and may be sent via email or registered mail.
- Publicity: Any publicity requires adherence to our guidelines and prior written consent.
- Severability: If any provision is found invalid, the remainder remains in effect.
- Survival: Provisions relating to confidentiality, indemnification, and limitations of liability survive termination.
- Waiver: Failure to enforce any provision is not a waiver of future enforcement.
International Data Transfers
If you are located in the European Economic Area (EEA), Switzerland, or the United Kingdom, we comply with legal frameworks relating to the transfer of personal data, including the use of Standard Contractual Clauses approved by the European Commission.
Data Subject Rights
If you are an individual located in the EEA, you have certain rights under the GDPR, including the right to access, correct, or delete your personal data. To exercise these rights, please contact us at legal@pagesteady.com.
Sub-Processors
We use certain sub-processors to assist in providing our services. A current list of sub-processors is available in our Privacy Policy. We ensure that all sub-processors are compliant with the GDPR and enter into appropriate data processing agreements.
Privacy Policy
Our Privacy Policy provides detailed information on how we collect, use, and protect personal data. It outlines our commitments under the GDPR, including legal bases for processing, data retention, and your rights.
Definitions
- Agreement: The contractual arrangement between Page Steady and the customer.
- AUP (Acceptable Use Policy): Policy outlining acceptable and prohibited uses of our services.
- Authorized User: An individual authorized by the customer to access and manage the account.
- Confidential Information: Non-public information disclosed by either party in connection with the Agreement.
- Customer Content: Any data or materials submitted by you to our services.
- DPA (Data Processing Agreement): Agreement outlining data processing activities in compliance with the GDPR.
- Order: The request from the customer specifying the services to be provided.
- Party: Refers to either Page Steady or the customer.
- Privacy Policy: Document outlining how we handle personal data.
- Services: The hosting and domain registration services we provide.
- SLA (Service Level Agreement): Document specifying service standards and commitments.
- Term: The duration of the Agreement.
- Third-Party Services: Services from third parties that may be used with our services.
- User Portal: The online platform where customers manage their account.
Disclaimer
While we strive to ensure our services comply with international laws, including the GDPR, we do not guarantee that our services meet all legal requirements in every jurisdiction. Customers are responsible for their compliance with local laws and regulations, including data protection and privacy laws. We recommend consulting with legal counsel to understand your obligations.
Contact Information
For questions or concerns regarding this Agreement or our services, please contact us at:
- Email: legal@pagesteady.com
- Address: 27300 Center Ridge Rd #45374, Westlake, OH 44145
- Phone: (419) 975-9214