Acceptable Use Policy (AUP)

This Acceptable Use Policy (“AUP”) is an integral part of the agreement between Page Steady (“we,” “us,” or “our”) and the customer (“you” or “your”). It outlines the acceptable and prohibited uses of our services (“Services”). By using our Services, you agree to comply with this AUP. Violations of this AUP are considered breaches of the agreement and may result in suspension or termination of Services. We may update this AUP from time to time to reflect changes in legal or regulatory requirements. The most current version is always available on our website.

Contact Information for AUP Queries or DMCA Notices:

  • Mailing Address: Page Steady
    27300 Center Ridge Rd #45374
    Westlake, OH 44145
    ATTN: Legal Department
  • Email: legal@pagesteady.com
  • Phone: ‪(419) 975-9214‬

1. Compliance with Laws; Prohibited Content

Global Legal Compliance

You agree to use our Services in compliance with all applicable local, state, national, and international laws and regulations, including but not limited to:

  • United States Laws and Regulations
  • European Union Regulations, including the GDPR
  • Laws of the country in which you reside or operate
  • International Export and Import Controls

Prohibited Activities

You may not use our Services to engage in activities that are illegal, harmful, or infringe upon the rights of others. Prohibited activities include, but are not limited to:

  • Intellectual Property Infringement: Unauthorized copying, distribution, or use of copyrighted material, trademarks, or other proprietary content.
  • Illegal Content Distribution: Publishing or disseminating unlawful content, including obscenity, child exploitation material, or any material that violates applicable laws.
  • Defamation and Harassment: Engaging in libel, slander, or harassment of individuals or entities.
  • Fraudulent Activities: Activities intended to defraud, deceive, or mislead others.
  • Unauthorized Access: Gaining or attempting to gain unauthorized access to any network, system, or data.
  • Privacy Violations: Collecting or distributing personal information without consent, in violation of privacy laws including the GDPR.
  • Hate Speech and Discrimination: Promoting violence or hatred against individuals or groups based on race, ethnicity, religion, gender, or other protected characteristics.
  • Terrorism and Illegal Organizations: Supporting or promoting terrorist activities or organizations prohibited under applicable laws.

Export Controls and Sanctions

You agree to comply with all applicable export and import laws and regulations, including:

  • U.S. Export Administration Regulations (EAR)
  • U.S. International Traffic in Arms Regulations (ITAR)
  • EU Export Control Laws
  • Economic sanctions programs administered by the U.S. Treasury Department’s Office of Foreign Assets Control (OFAC) and the European Union

You represent and warrant that you are not located in, under the control of, or a national or resident of any country or region subject to U.S. or EU trade sanctions or embargoes.

2. High-Risk Use

Our Services are not designed for use in high-risk environments where failure could lead to death, personal injury, or severe property or environmental damage, such as:

  • Medical Life-Support Systems
  • Aircraft Navigation or Communication Systems
  • Nuclear Facilities

You agree not to use our Services in such environments.

3. Spam and Email Use

Email Practices

You must comply with all applicable laws related to email transmission, including:

  • U.S. CAN-SPAM Act
  • EU Privacy and Electronic Communications Directive
  • Local laws regarding unsolicited emails

Prohibited email practices include:

  • Spamming: Sending unsolicited bulk emails or messages.
  • Email Harvesting: Collecting email addresses without consent.
  • Phishing: Attempting to acquire sensitive information through deceptive means.

Penalties

Violations may result in:

  • Immediate Suspension or Termination of Services
  • Charges of $500 per incident or as permitted by law
  • Legal Action

4. Regulated and Sensitive Information

Data Protection Compliance

If you process personal data using our Services, you must comply with all applicable data protection laws, including:

  • EU General Data Protection Regulation (GDPR)
  • U.S. Federal and State Privacy Laws
  • Other applicable international data protection regulations

PCI DSS Compliance

If you handle payment card information, you must comply with the Payment Card Industry Data Security Standard (PCI DSS). This includes implementing appropriate security measures to protect cardholder data.

Prohibited Data

You may not use our Services to store or process sensitive personal data without our prior written consent, including:

  • Protected Health Information (PHI) under HIPAA
  • Sensitive Personal Data under GDPR, such as genetic or biometric data
  • Financial information regulated under laws like the Gramm-Leach-Bliley Act (GLBA)

5. Resource Usage

Fair Use Policy

You are expected to use our resources responsibly. Prohibited activities include:

  • Excessive Resource Consumption: Activities that excessively burden our network, servers, or other infrastructure.
  • Denial of Service Attacks: Actions that disrupt the normal use of Services for other customers.
  • Cryptocurrency Mining: Unauthorized use of our resources for mining cryptocurrencies.

Usage Limits

If your usage exceeds normal levels, we may:

  • Request you to reduce usage
  • Offer an alternative plan
  • Apply additional charges with prior notice

Testing and Security Scans

You must obtain our prior written approval before conducting:

  • Penetration Testing
  • Vulnerability Scans
  • Load Testing

6. Security Requirements

User Security Responsibilities

You are responsible for:

  • Account Security: Safeguarding your account credentials and access information.
  • Authorized Users: Ensuring that all users comply with this AUP.
  • System Configuration: Properly configuring your systems and applications for security.

Prohibited Security Violations

You may not engage in activities that compromise security, including:

  • Introducing Malware: Distributing viruses, worms, or other malicious code.
  • Circumventing Security Measures: Attempting to bypass or disable security features of our Services or any third-party system.
  • Interception of Data: Unauthorized monitoring or interception of data not intended for you.

7. International Compliance

Global Regulatory Compliance

When using our Services internationally, you agree to:

  • Comply with Local Laws: Ensure that your use complies with the laws and regulations of each country in which you operate or have users.
  • Data Transfer Regulations: Adhere to regulations governing the international transfer of data, including GDPR requirements for data transfers outside the European Economic Area (EEA).
  • Obtain Necessary Consents: Secure all necessary consents for the collection, processing, and transfer of personal data.

Data Protection Officer (DPO)

If required by applicable law, you must appoint a Data Protection Officer and provide us with their contact information.

8. Indemnification Clause

You agree to indemnify, defend, and hold harmless Page Steady, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from:

  • Your violation of this AUP or the agreement
  • Any activity related to your account, including actions by your employees or agents
  • Your failure to comply with international laws and regulations, including data protection laws like the GDPR

9. Enforcement and Remedies

Monitoring and Enforcement

We reserve the right to:

  • Monitor Compliance: Review your use of the Services to ensure compliance with this AUP.
  • Investigate Violations: Investigate any suspected violation of this AUP or misuse of the Services.

Actions Upon Violation

If we determine that you have violated this AUP, we may take actions including:

  • Immediate Suspension or Termination of Services
  • Removal of Prohibited Content
  • Legal Proceedings

We will attempt to notify you of any such actions, unless prohibited by law.

10. Reporting Violations

If you become aware of any violation of this AUP by any person, including third parties, please promptly notify us at:

  • Email: abuse@pagesteady.com